| 0810 |
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REGISTRATION AND REFRESHMENTS |
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| 0910 |
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CHAIRMAN’S WELCOME AND INTRODUCTION
Adam Shaw, broadcaster and journalist |
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| 0915 |
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SPONSOR’S WELCOME
Steve Jones, managing director, N4 Solutions |
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| 0920 |
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THE LENDING LANDSCAPE
Both the housing market and the home lending market
are at extraordinarily depressed levels, not only in relation
to the unsustainably exuberant levels of 2006 and the first half
of 2007, but also relative to what makes fundamental sense for
the UK economy. The economic picture for 2009 looks bleak, that
for 2010 uncertain at best. Many of the leading residential mortgage
lenders have gone out of business or been partly or completely
nationalised following the most acute financial crisis since the
1930s.
Despite everything, our policy leaders have taken to heart the
lessons of that period and acted aggressively to save the banks,
support financial markets and sustain demand. So, given all of
the above what can we do to cope with this new world?
Willem H. Buiter, professor of european political economy, European
Institute, London School of Economics and Political Science
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| 0950 |
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THE POLITICS OF LENDING IN 2009
Vince Cable MP, deputy leader and shadow chancellor,
Liberal Democrats
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| 1020 |
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THE NEW REGULATORY WORLD
The Financial Services Authority’s role in
the UK and worldwide money markets has changed drastically in
2008.
The past few months have seen the role of regulators increase
in scope and power. Justification for increased supervision because
“current extreme circumstances have given rise to disorderly
markets”, has allowed regulators to increase their
bite. Decisive action has been made to “protect the
fundamental integrity and quality of markets and to guard against
further instability in the financial sector.”
Against this background the FSA will detail what new action it
is planning in the mortgage arena and what can the industry expect
from the ‘new’ FSA?
- What will be the FSA’s new approach
on regulation and supervision of mortgage lenders post credit
crunch?
- Will treating customers fairly still be
an FSA priority after December?
- How will the FSA manage its increasing regulatory
scope of responsibilities as well as business as usual activities?
- How can the FSA help mortgage firms –
lenders and brokers - weather the storm?
Jon Pain, managing director, retail markets, FSA
will discuss these issues with Michael Coogan, director general,
CML
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| 1100 |
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REFRESHMENTS AND EXHIBITION |
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| 1130 |
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A TALE OF TWO COUNTRIES
The US mortgage market is widely regarded as the bug that started
the epidemic. So exactly what were the circumstances that allowed
this to grow unchecked in the US and affect the world economy?
And what can we, as an industry, learn from those mistakes?
- The Economy – UK v US
- The mortgage markets – UK and US
- US Mortgage market – what happened?
A run through of each factor and comparison with UK
- Possible regulatory directions in the US
Tony Ward, chief executive, Home Funding
Plc
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| 1200 |
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BREAKOUT SESSIONS
Industry
Market Debate |
Demystifying
the funding crisis |
How much has the industry
as a whole been affected by market conditions
this year?
Which types of organisation are
well placed to weather the storm and take advantage
of the stormy waters this year?
Nigel Terrington, chief executive, Paragon
Steve Haggerty, Managing Director, Skipton
Building Society
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When news of rising defaults
in the US sub-prime mortgage market first
began to surface in late 2006, few could
imagine it might trigger a chain of events
that would lead to the global banking crisis
we have witnessed. This presentation explains
the processes that have been at work, and
will look at what might be in store going
forward.
Rob Thomas, senior policy adviser, CML |
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| 1240 |
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| 1340 |
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BREAKOUT SESSIONS
High Performance
Team Management
The 5 things managers must know and do to survive
and thrive |
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Changing times,
changing crimes: Mortgage fraud detection and prevention
in a new environment |
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| Policy options
and alternatives to the funding gap |
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| This practical, interactive
presentation is essential for all middle and senior
managers wanting not only to survive the credit crunch
but to lead their team through it, emerging ready
to reap the rewards of an improving market conditions.
Being clear and committed to where you
are going
Getting the right people on the bus
Trust – what is it and why is it important
now more than ever
Curiosity killed the cat but it saved the
manager
What’s more important – your
plan or its execution?
Terry Russell, intouch consulting |
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What are the latest trends?
What and how can we
share more meaningful
information?
Can new advances in
Technology help detect
and prevent mortgage
fraud?
Tracy Wingrove, managing director,
National Hunter Ltd. |
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After a decade of exponential
growth in securitisation, covered bonds and other
wholesale funding instruments, the wholesale mortgage
funding markets have been all but shut since summer
2007. Moreover, the relatively short-term nature of
much of this funding means that much of the wholesale
funding supporting mortgage assets has already matured
and been repaid to investors. The Bank of England,
and now the Treasury, has had to fill this “funding
gap” through the special liquidity scheme and
government guarantees on new bonds.
How and when might normality return?
Are additional measures needed from government
to manage the on-gong effects of the credit squeeze?
Rob Thomas, senior policy adviser, CML
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THOUGHT LEADER SECTIONS - CHOICE OF 5 ROUNDTABLES -
DETAILS AVAILABLE AT THE END OF THIS PAGE.
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| 1420 |
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WHAT IS THE NEW NORMAL? HOW CAN WE
APPLY THE PRINCIPALS OF REINVENTION TO MORTGAGE LENDING?
- EXISTING BUSINESS
| Strategic
management of customers in current market environment
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| Dealing with
arrears and possessions |
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| An introduction
to Outsourcing : Outsourcing made easier |
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Front book/back book
Negative equity
and ‘trapped’ customers
Implication for TCF for
existing business
Mungo Dunnett, Mungo Dunnett Associates
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Making sure you have solid processes
in place for dealing with arrears and any possessions
will be more import in 2009 than ever before. This
session will look at those processes in the context
of:
Political pressures (including Pre-Action
Protocol)
Economic environment
Market expectations
Initiatives (assisted sales, negative equity
sales, debt sales etc.)
Rescue Schemes
Ray Hugill, head of credit strategy, Bradford
& Bingley and Chairman, CML Arrears
and Possession Panel
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What is outsourcing?
Why outsource?
The outsourcing lifecycle
The decision to outsource
What can you outsource?
Selection processes
Key contract terms
What does good and bad
look like?
David Hamlett, head of outsourcing, Wragge
& Co |
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| 1500 |
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REFRESHMENTS AND EXHIBITION |
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| 1520 |
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- NEW BUSINESS
Product |
Process |
Distribution |
What has the credit crunch
done for product innovation, design and exit?
To what extent has the recent flight to credit
safety made products more, not less, risky?
What next in product design?
Is innovation dead?
Point of sale technology
Stephen Knight, executive chairman, Checkmate
Mortgages
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How will the credit risk
assessment
process have
changed in 2009?
And where will
technology help?
How can we make sure
that both the front end and
back end process is
aligned?
Paul Barry, IBM |
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What will mortgage distribution
look like in 2009 and beyond?
What will characterise winners and losers?
How will this business be done differently
in the future?
What role should intermediaries have?
Stephen Smith, director of housing, Legal
& General |
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| 1600 |
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CLOSING SESSION
Donald Cooper |
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| 1630 |
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N4 PRIZE DRAW
Who will be the lucky winner? |
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| 1640 |
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CLOSING REMARKS AND REVIEW
OF THE YEAR
Michael Coogan, director general, CML |
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| 1700 |
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THOUGHT LEADER SECTIONS - CHOICE OF 5 ROUNDTABLES
1. Why do some businesses succeed and others
fail? What strategies are CEO's across the world pursuing to build
success? How does the UK Mortgage industry compare?
IBM and Ipsos MORI invite CML delegates to discover
the key findings from IBM's 2008 Global CEO Survey and from Ipsos
MORI's latest research on the current financial climate, with special
focus on the mortgage market, the most turbulent for a generation.
We look forward to welcoming you to the debate.
Michael Davison Senior Management Consultant
IBM UK
James Lovett Research Manager, Financial Services Ipsos MORI
2. Re-evaluating distribution channels in the new environment
Frank Eve, Frank Eve Consulting
3. Rationalising operations for the new world
- Considering what to do after LEAN, six sigma et
al
- Delivering step changes in performance, not just incremental improvement
Ed Wells, Associate Director, Retail Banking, Financial
Services (Europe), Navigant Consulting
4. Fighting Fraud
Research indicates that in tough times, incidents of fraudulent activities
will increase. In the mortgage space, the industry as a whole is working
together to combat fraud, and the use of innovative new technologies
is supporting this movement. During the roundtable, Tom Parker invites
participants to discuss what new steps need to be taken to identify
potential risks and therefore drive down the number of fraudulent
applications. He will welcome input from participants on the use of
data and knowledge sharing across the industry that will support the
anti-fraud drive; from using data included in Home Information Packs,
Energy Performance Certificates and mortgage valuations, including
Automated Valuation Models. Tom is interested in exploring how pooling
data, knowledge and technology will support the drive to reduce fraud.
Tom Parker, Managing Director, Quest
5. Technology: strategic management of customers in the current
market environment
- How can technology be used to help with credit decisioning?
- How can technology be used to make sure the relevant MI is available
for the FSA re. Treating Customers Fairly
Mark Keyworth, Head of Strategy Reviews, Global Consulting,
Experian Decision Analytics
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