ScotCall is the leader in the provision of field based reconnection, rehabilitation and collection visits to the Finance Sector.
The ScotCall Special Services business uses fully employed trained negotiators who can carry out home visits Nationwide to establish reasons for non-payment and provide re-habilitation services to get customers back on track.
The home reconnection model offers your customer the opportunity of direct telephone contact with you, allowing you to quickly regain control of your customer relationship.
ScotCall uses the latest 3G enabled handheld technology for the secure real-time transfer of account data to and from the field throughout the UK and ROI, providing clients with an up to date picture of each account status. Merchant services from the handheld allow secure card payments together with cheques and cash.
ScotCall Special Services offer a high value proposition and can be used from single payment default, reducing debtor roll-over, and downstream litigation and impairment costs.